OverviewTechnical requirementsEnrollmentAcademics / CertificationsCosts

Dear Applicant,
Review this section where most frequently asked questions are addressed.
For more information, please contact us at

Do I have to apply for an individual course?

No. LCAO has an open-admission policy for all stand-alone courses. At the end of the study, students receive a digital copy of a Certificate of Completion. The grades and credits you earn are transferable towards LCAO diploma programs.

How do I enroll in a course?

Complete the simple payment process on the relevant course page. This provides us with all the information we need to process enrolment, i.e. name, address, contact details. There are no lengthy or complicated registration forms to fill in. Within 2-4 hours you will receive a welcome letter with your login credentials and may access your studies at www.studyanimalosteopathyonline.com.

I have registered for an online course. How do I access the course material?

Once your payment is processed, you will receive a Welcome Letter (via email) from a course instructor  with your login credentials to www.studyanimalostepathyonline.com and may begin your studies. If you do not see this email, please check your junk or spam folders.

How will I learn?

The online learning material includes a variety of interactive activities: lecture recordings, downloadable presentations of the lessons, tutorial videos, as well as communication with a course instructor and student forum. All courses require completion of an open-book quiz at the end of each lesson to help you with the retention of the learning materials. Once students successfully complete all course quizzes, they can take their final course exam.

What are the passing scores?

The criteria for grading is established by the faculty and outlined in the course syllabus. The average passing score is 75% for online quizzes and final exams. Written assignments are graded on a pass with honours/pass/fail basis.

Do I need to log in to the LCAO eLearning platform at certain times?

No. You may access your studies 24/7 from anywhere in the world. All learning happens online, so that you may complete the coursework on your own time and at your own pace.

What kind of access will I have to the faculty?

Course instructors are available for students' questions and support. Questions about assignments or any part of the course should be directed to your course instructor by email, or through the LCAO learning platform, Moodle. Due to the number of students we have, it would be impossible for individual tutors to answer course enquiries by phone. Therefore, we politely ask that all enquiries and questions are emailed.

What is included in the cost? Will I need to purchase any additional materials?

There are no hidden fees. Your tuition fee covers all course materials, instructor support and final exams. Upon completion of the course, you can print out Course Completion Certificate. If you request your diploma or certificate to be posted to you by mail,  there is a charge for the postage and a service fee (USD 25.00)

Will I have access to a course (s) after I complete it?

Yes. Students retain lifetime access to all their coursework available at LCAO’s eLearning platform. You will be able to refer to your learning materials and all future course updates.

Technical requirements

What are the technical requirements to participate in LCAO's online courses?

LCAO's eLearning platform is designed to work at an optimal level on an internet-connected desktop, notebook or a tablet computer, running on Chrome, Safari or Firefox.

What is the suggested internet connection?

A broad-band internet connection is recommended to access the rich media in LCAO programs and courses. To engage with the content and watch the course videos,  the bandwidth should be at least 750 Kbps download speed. Videos can be viewed in ‘HD’, or ‘high quality’ with a minimum recommended bandwidth of 2 Mbps download speed. 

What internet browser should I use?

We recommend that students use Chrome or Firefox. Your browser performance will affect your experience on the platform. To avoid browser issues and to ensure the best learning experience we suggest that you update your browser to the latest version.

Can I study on my smart phone?

Smart phones are supported by Moodle learning software but may not deliver the best user experience due to the large number of instructional videos best viewed on a larger screen.


Who is LCAOs education for?

LCAO training courses and programs in animal osteopathy are intended for veterinary professionals and manual therapists (i.e. osteopaths, chiropractic, physiotherapists, registered massage therapists) interested in expanding their skills into the field of osteopathy-based animal care. A wide spectrum of our educational options also attract professionals who work with companion animals, including trainers, therapists, breeders, kennel staff, vet techs and rescue staff.

Can I earn CPD credits by taking a single course?

Stand-alone course have an open admission policy and count at 4 to 6 CPDs/course, making them a perfect continuing education option for those seeking professional skill-development training.

What are the acceptance criteria for the Postgraduate Diploma in Animal Osteopathy (PGDip AO) program?

The acceptance criteria for each program can be found on the program page. Should you have questions on your eligibility, contact an LCAO admissions officer at admissions@aosteocollege.com 

Do I have to apply for an individual course?

No. LCAO has an open-admission policy for all stand-alone courses. Upon successful completion of the course, students can download their Certificate of Completion. An academic transcript is available upon request (USD 25.00 fee).

If I change my mind and want to drop the course,  will I get a refund?

After enrolling in a program, you may request a refund up to 24 hours after the start of your program. Please note, this is 24 hours after your course material becomes available, not after you log in. We encourage you to login to your course/program as soon as you get your access credentials to confirm the study will be a good fit for your learning needs. To request a refund, email studentservices@aosteocollege.com

Academics / Certifications

What academic credits do I earn for participating in an individual course?

By electing to enroll in a stand-alone course, you will earn a Certificate of Completion and course credits transferable to further studies.  Often, students choose to complete their diploma study by completing the preclinical curriculum one course at a time.

Do I earn the qualification of Animal Osteopath after completing a Postgraduate Diploma in Animal  Osteopathy?

Yes, successful graduates receive the international qualification of Animal Osteopath (PGDip AO) and may offer osteopathic treatment to both horses and dogs. If you complete the International Diploma in Equine or Canine Osteopathy streams, your qualification will indicate your specialization: Equine Osteopath or Canine Osteopath.

Are LCAO courses and programs accredited?

LCAO programs are validated by  Animal Osteopathy Worldwide (AOW) and internally accredited by London College of Osteopathy & Health Sciences (LCO). All courses and programs are approved by Osteopathy Australia (OA), Osteopaths New Zealand and the International Veterinary Chiropractic Association (IVCA) as professional development and CEU credits.

Costs, Tuition and Payment

What is included in the Course or Program Fee?

Your course or program cost represents the total tuition for your LCAO online study. There are no additional fees charged.

What are my payment options?

We have chosen to offer Paypal and Stripe as our main payment processing systems to give students peace of mind that their payment is protected. You do not need to have a Paypal or Stripe account to pay this way. Simply click on payment button as normal and complete your card details. Students who have no access to PayPal or Stripe may use Western Union and pay via bank transfer. Canadian students have an option to make payment via Interac.

Is it possible to pay in instalments?

Yes. We offer an interest-free payment plan to qualified students by which tuition fees are payable over instalments scheduled 4 weeks apart.  For more information, email studentservices@aosteocollege.com.

Can my company pay for the course/program on my behalf?

Yes. Please mention this in your application form. Your business will receive a tuition invoice which may be deducted on the company's tax return.

Are my tuition fees tax-deductable?

Yes. For Canadian students a TT2200 tax form are issued in March of each year. For international students the tax forms are available upon request.

What kind of student does well with online learning?

Students who excel in online courses are generally organized, motivated, independent, and have good time-management skills.

Thank You!
We look forward to welcoming you to a global community of LCAO students and faculty.